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Accessibility

The Groninger Museum is easily accessible to both wheelchairs and mobility scooters. There are a few wheelchairs and walking frames available in the museum. There also is an accessible toilet. Visitors in possession of an ‘OV-begeleiderskaart’ can bring one wheelchair assistant for free.

Drivers with a disability permit can park on one of the two specially reserved parking bays in the Ubbo Emmiussingel, adjacent to the museum.

If you want to borrow a wheelchair, it is advisable to book one in advance. This can be done either by calling +31 (0)50 3 666 555 or by email. After we received your request, we will be in touch as soon as possible.

How to get there

Public transport

The Groninger Museum is easily reached by public transport, car and taxi. The museum is opposite Groningen’s main station, about 300 metres away. The station is served by buses and trains.

To get to the museum from the station, cross Stationsweg via the zebra crossing. The crossing has traffic lights with an audible signal. After you cross, turn left and take the ramp to the cycle path.

Station
Station © Heinz Aebi

Taxi

The closest taxi rank is on Ubbo Emmiussingel, at the sharp bend in the road near the museum. From here, follow the road for a short distance and then the shared cycle/pedestrian bridge The museum entrance is approximately 100 metres from the taxi rank. There is another taxi rank at the Groningen main station, approximately 150 metres from the museum.

Bridge

To get to the museum from Ubbo Emmiussingel or Stationsweg, take the public cycle/pedestrian bridge which has a slope at each end with a 5% gradient.

Disabled parking
There is disabled parking on Ubbo Emmiussingel on either side of the museum entrance. Be careful when getting out, as the parking spaces are fairly small and located on a public road. The museum entrance is approximately 100 metres from the parking spaces.

Accessibility in the museum

The ticket desk in the entrance hall has a payment terminal with a long cord.

Access to the galleries is good. Our employees will be happy to help you. To get to the galleries, take the lift down from the entrance hall.

Need assistance? Ring a staff member on +31 (0)50 3 666 523.

Entrance
Entrance © Heinz Aebi

Borrow a wheelchair or rollator

The museum has a wheelchair with hand rims and rollators available to borrow. Book one in advance by ringing us on +31 (0)50 3 666 523 or emailing informatiebalie@groningermuseum.nl.

Lifts

The museum has three lifts: one between the entrance halls, one in the west wing, and one in the east wing. The lifts are accessible for wheelchairs, rollators and small mobility scooters. If you have a larger mobility scooter, ring a staff member for assistance on +31 (0)50 3 666 523.

Toilets

There is a disabled toilet on level -1, in the downstairs hall near the cloakroom.

Doorway width: 89 cm

Room dimensions: 180 cm x 230 cm

Alarm present: Yes

Washbasin height: 82 cm

Wheelchair-accessible washbasin height: 65 cm

Wheelchair-accessible washbasin depth: 15 cm

Toilet
Toilet © Heinz Aebi

Lifts

The museum has three lifts: one between the lobbies, one in the west wing, and one in the east wing. All three are accessible for wheelchairs, walkers and small mobility scooters. If you have a larger mobility scooter, please call a staff member for assistance on +31 (0)50 3 666 523.

Lobby Lift

Type: cage lift

Call button height: 109 cm

Cabin dimensions: 197 cm x 130 cm

Entry depth: 143 cm

Doorway width: 99 cm

Control panel height: 123 cm

East lift

Type: cage lift

Call button height: 109 cm

Cabin dimensions: 143 cm x 140 cm

Entry depth: 140 cm

Doorway width: 98 cm

Control panel height: 122 cm


West lift

Type: cage lift

Call button height: 109 cm

Cabin dimensions: 135 cm x 260 cm

Entry depth: 260 cm

Doorway width: 99 cm

Control panel height: 123 cm

Food and drink

Access to the MendiniRestaurant is good. The restaurant does not have a disabled toilet.

Shop

The museum shop is reasonably accessible for rollators and wheelchairs.

Emergency exits

There is no step-free access to the emergency exits. In case of emergency, museum staff will assist you. An evacuation chair is present in the building.